Five minutes with...

Image Alt Text

Pauline Craig

Time 1500 days ago Comments 0 comments

Pauline Craig, operations manager at Hamilton Park Racecourse
Joined Sodexo: 1996

Lives in: Glasgow

Q. What was your first job?

A. I’m a seamstress by trade, and had a great early career working for companies including Nike, Adidas and Umbro, from the age of 16 to 26. I loved doing it and got to travel a lot. Nike sent me to Holland as an assessor to train their team to make football shirts.  

Pauline Craig, operations managerQ. Tell us a bit about Hamilton Park.

A. It’s unusual in that we are about 40 miles from Edinburgh and very close to M74 so it’s really accessible but the surroundings are absolutely beautiful. It’s an amazing setting for a racecourse.

Q. What services does Sodexo provide?

A. Full catering and hospitality. We have a main racing grandstand, marquees and Dukes restaurant for private dining, plus function rooms and 13 private boxes. We cater for public and private diners on race days and offer full conference and banqueting packages, including weddings.

Q. Interesting…what do they eat?

A. Private dining customers have a three-course meal with wine and champagne reception, but we also have a café which offers all snacks.

Q. Give us an insight into a typical day.

A. I look after the conference and banqueting side, making sure all restaurants, marquees and bars are ready for every event – be that a race day, corporate lunch or wedding.

Q. What’s enjoyable about it?

A. I especially love to see wedding couples and guests here really enjoying their day. Many come back for anniversaries, which is perfect proof that we’ve done a good job.

Q. And the challenges?

A. Every event takes a lot of preparation and I often wake up in the middle of the night fretting about something I may have forgotten.

Hamilton RacecourseQ. How’s 2015 shaping up?

A. Another busy one! We have 40 weddings booked at the moment, and 18 race days, plus fun days and corporate events coming in all the time. Our unit chef Stephen Morrow is brilliant, as are all our chefs. The food is wonderful.

Q. What skills do you need for the role?

A.  To be well organised in planning my staff and looking ahead to the racing and conference and banqueting calendar. It also helps to be a smiley, happy-go-lucky person, able to take a bad comment and bounce back.

Q. What’s your favourite event in the calendar?

A. Got to be Ladies Day as our grounds are filled with ladies in lovely outfits. Maybe one day I might be lucky enough to be on the other side of the counter.

Q. What would be your perfect day off?

A. Relax during the day then a nice glass of wine in the evening. And I like to go away for a city or sunny break when the calendar allows.

Q. Name your fantasy celebrity dinner guest.

A. Billy Connelly – he’s just a superb character.

You can read more 'Five minutes with' stories here.


Share this story About sharing

Send to Kindle


TT50 2019

The Times Top 50 Employers for Women 2019

Sodexo has been named as one of The Times Top 50 Employers for Women for the sixth consecutive year!


Spilling the beans on waste

The Stryker Belfast team lifts the lid on winning the 2018 WasteLESS Week trophy

Sodexo Integrator team

Industry recognition for Sodexo Integrator team

The Sodexo Integrator solution has been recognised for innovation at this year’s British Safety Industry Federation (BSIF) Awards

British Ex-Forces in Business Awards 2019

Supporting the front-line

Congratulations to Michael and Jamie who have been shortlisted for awards at the 2019 British Ex-Forces in Business Awards!

Sodexo Employee Benefits

Your benefits

This week, we are celebrating Sodexo Discounts' sixth birthday - see how much you can save!

The King’s Hospital School’s

Stars in the making!

Sodexo catering team features on Irish television celebrating The King’s Hospital School’s 350th anniversary

Stop Hunger Awards 2019

A time to reflect, recognise and celebrate!

Last night (19 March), the Sodexo Foundation Dinner celebrated Stop Hunger by fund raising £174,000 and recognising those who inspire others - #StopHungerAwards


Celine has the power!

Huge congratulations to Celine Lutzu who has been awarded with the Freedom of the City of London - one of the oldest traditional ceremonies in the world


Celebrating International Women’s Day

Find out what Sodexo is doing to celebrate #IWD2019 taking place on 8 March