Thank you to Sodexo’s Hidden Heroes!

Thank you to Sodexo’s Hidden Heroes!

Time 94 days ago Comments 0 comments

We know that many of you are playing a critical role in the fight against Coronavirus (Covid-19) by supporting our nation’s key workers so that they can do their job well and safely. We also know that most of you will be dealing with huge changes to your daily and working lives.

Even during this difficult time, we are hearing examples of our colleagues rising to the challenge and embodying Sodexo’s values – you are our Hidden Heroes, and we are grateful and proud of all you are doing.

Some of you will have been involved in our efforts to support the NHS during these busy times. As one of the UK Government’s strategic suppliers, Sodexo is part of an industry-wide response to the Coronavirus (Covid-19) crisis, that is stepping up to provide a range of services to help stop the spread.

Sodexo has been involved from the early stages of the pandemic, having been asked to mobilise, within 48 hours, bespoke catering, concierge and security services for the first British Coronavirus evacuees returning from Wuhan, China.

Our teams supported the guests 24 hours a day throughout their 14-day quarantine at Arrowe Park hospital near Liverpool, working closely with the NHS team, Public Health England, the local authority and the Police.

As part of our priority to keep colleagues safe and working, we are redeploying some team members from areas of the business that have been particularly affected by the pandemic, such as Sports & Leisure and Corporate Services, to busy NHS hospitals within Healthcare to support in valued cleaning, portering and catering roles.

One of our Hidden Heroes is Chef Manager Carol Gourd. Usually based at one of our Corporate Services sites in Basildon, but following the temporary closure of the site, she has been redeployed to Queen’s Hospital in Romford to operate as a host, serving food to patients. 

Carol helps to serve between 20 and 30 patients at lunch time, all of whom have contracted Coronavirus and are part of a specialist ward. She wears Personal Protective Equipment (PPE) whilst at work including a mask, disposable gloves and apron which she then has to change after each room she has visited.

Carol Gourd

Pictured: Carol wearing her PPE at her newly redployed role

Working in the Healthcare team, particularly at this time, has been an eye-opener for Carol but she has enjoyed contributing to her local hospital.

“It is a hospital environment, so it is stressful being amongst patients that have Covid-19 and seeing things first-hand,” she said. “It’s a massive shock to the system of course, but it’s also rewarding to think you can help a little. 

“So far I am finding my feet. It’s a challenge but I will take it day by day. I’ve enjoyed meeting new people and feeling like you are somehow contributing to a great cause.” 

Sodexo is are now helping the Department for Health and Social Care to set up Covid-19 testing centres that offer drive-through testing for NHS and other key workers – continuing to play a vital role in the national effort against the virus.

A huge thank you for all your continued hard work during these unprecedented times!

Want to read about more of our Hidden Heroes? Login* to Your_Sodexo to access the dedicated page where you can find out more about those truly making a difference across the region. Share the page with your colleagues and spread the good news!

Other examples of where you are helping to make a difference every day can be read below:

*If you can’t access the Your_Sodexo page, make sure to register for exclusive content and updates just for you.


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