Hidden Heroes

Celebrating our FM Hidden Heroes

Time 337 days ago Comments 0 comments

Once a year, the global facilities management (FM) community comes together to celebrate the industry. This year, World FM Day is on 13 May, but we are celebrating our Hidden FM Heroes all week, in recognition of the vital role the industry has played during the Coronavirus (Covid-19) pandemic.

Our FM capabilities and expertise make Sodexo a strategic partner to the UK Department of Health and Social Care, with teams mobilising at pace to provide the infrastructure, estates management, security, cleaning, and waste management at rapid testing centres across the country. We are hugely proud of all our teams involved in these projects.

One of our Hidden FM Heroes is Sodexo’s fire engineer, Mazin Doaud, who was approached by the NHS to complete fire risk assessments for NHS Nightingale field hospitals. This has been a challenging project because not only were the buildings being used not designed for this purpose, there is the added danger of the high volumes of oxygen being present. Mazin has been working tirelessly to provide his expert knowledge, going back to basic principles and applying them to achieve an appropriate level of safety, and working with other experts on fire modelling to ensure that patients could escape safely should the need arise. Great work, Mazin!

Thanks also go to the Schools & Universities FM team at Ysgol Penweddig, a secondary and sixth form school in Aberystwyth, which has been converted to a 51-bed field hospital to treat patients with Covid-19. The team of three has been working extremely hard assisting the local Council and the Health Board’s maintenance team, advising them on how best to manage the plant room, which is in a ‘red’ clinical zone, and therefore not accessible to Sodexo staff. The team based at the new field hospital will continue to maintain parts of the school that are not clinical areas.

In an example of delivering against the odds, Hidden Heroes on the Zurich account in Corporate Services pulled out all the stops back in March to complete a large heating, ventilation and air conditioning (HVAC) project despite the unfolding Covid-19 crisis.

The team was installing two new 500KW ultra high efficiency chillers at Zurich Swindon: the chillers were manufactured in northern Italy and were due to be shipped to the UK just as the Italian lockdown was announced at the beginning of March.

After carrying out factory witness testing virtually, and further delays in getting the freight across Europe and into the UK, the team faced extreme weather, with a crane lift abandoned due to high winds. Undeterred, the team finally had the chillers lifted in on 1 April. Well done, all!

You can join in the World FM Day celebrations on social media using the hashtag #worldFMday.

Don't forget to recognise each other!

Recognise a Hidden Hero that you know who is going above and beyond with a new special thank you card on the Recognising You platform!


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