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Let's get back together

Let's get back together - sharing our survey results

Time 142 days ago Comments 0 comments

The Re-opening our Sodexo central offices survey closed on 21 August. It covered subjects from how often we work in the office, to what will help us feel safe to return, what we see as our future working patterns and what influences our decisions around the use of these spaces.

With the numbers crunched, here’s what we know so far:

About the respondents

  • 89% live with a partner, family or non-family members
  • 72% have a dedicated room or area for homeworking, with 26% sharing a dedicated working area or being without one
  • 37% have discussed the new homeworking policy with their manager
  • 51% do not have any medical concerns or caring responsibilities influencing their working routine
  • 34% were based in a central office before the Covid pandemic, with the rest splitting their time between home, the office and on-site, or being full time home workers

How our people have felt about homeworking

  • Colleagues are broadly positive about the experience of working from home in the past five months, with many settling into new routines (85%), working effectively (94%), supported by the space (84%), tools and technology (89%) they need.
  • With the meteoric rise in virtual conferencing and digital tools (e.g. Microsoft Teams), and teams responding with adapting their ways of working, the majority of colleagues still feel connected and supported by the company (73%) and able to collaborate with colleagues while working remotely (84%) – though they do miss the social interaction of the office (73%).
  • 19% of colleagues feel they struggle to balance home and work commitments while working from home, with a similar proportion feeling that extensive homeworking is impacting their health and wellbeing.
  • Isolation and loneliness and work overload / stress are cited as the top challenges of working from home

Returning to the office

  • 83% plan to continue working from home to some degree
  • 6% want to return to offices, but don’t feel able to due to medical conditions / caring responsibilities, or concerns about safety
  • 59% feel confident or very confident about coming back to the office, with measures in place
  • The top three safety measures in order of importance were:
    • Socially distanced desk arrangements (84.6%)
    • Availability of hand sanitiser and Personal Protective Equipment (PPE) (74.3%)
    • Exemplary behaviour from colleagues (55.4%)

How our people see the future of Sodexo’s central office spaces

When asked what their ideal future working arrangement would be, colleagues mostly (77%) responded with a pattern that involved more days working from home than in-office.

When it comes to how office-based colleagues want to use the spaces available, the top reasons for being in an office were:

  • Team collaboration (63%)
  • Social interaction (58%)
  • Team meetings of four or less people (54%)
  • Team meetings of five or more people (36%)
  • Printing / posting (30%)
  • ‘Business as usual’ desk-based working (28%)

A huge thank you to all those who took part. Sodexo's Senior Leadership and Property teams will use the results to help shape future plans and we look forward to sharing some of what’s already being considered in next week's edition of Let's get back together.


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